How to Order Products Online Step by Step
Step 1: Browse the Online Store
Visit our online shop and browse the available products. You can open the Shop page or select a product category to find the item you want to purchase. Click the product image or product name to view its full details.
Before ordering, review the product photos, description, price, available stock, delivery information, and other important specifications.
Step 2: Select the Product Size
If the product is available in different sizes, select the size that suits you best. Click the appropriate size option, such as S, M, L, XL, or another available size.
Always check the product size chart before placing your order. If you are unsure about the correct size, contact our support team before checkout.
Step 3: Choose the Product Color
If multiple colors are available, select your preferred color from the product options. The selected color and size should appear clearly before you continue.
Please confirm your selection carefully. Product options may not be changeable after the order has been processed.
Step 4: Select the Quantity
Choose how many units you want to order by using the quantity selector. You can increase or decrease the quantity before adding the product to your shopping cart.
The product price and cart total may update automatically when you change the quantity.
Step 5: Click “Add to Cart”
After selecting the correct size, color, and quantity, click the Add to Cart button. The product will be added to your WooCommerce shopping cart.
You can continue shopping and add more products, or open the Cart page to review your order.
Step 6: Review Your Shopping Cart
Open the Cart page and check the following information:
- Product name and product image
- Selected size and color
- Ordered quantity
- Product price
- Subtotal
- Delivery or shipping charge
- Total order amount
If anything is incorrect, update the quantity, remove the product, or return to the product page to select a different size or color. When the cart details are correct, click Proceed to Checkout.
Step 7: Enter Your Contact Information
At checkout, enter an active email address and phone number. Use contact details that you regularly check because we may use them to confirm your order and provide delivery updates.
Make sure your phone number is correct. An incorrect phone number may delay order confirmation or delivery.
Step 8: Confirm Your Delivery Address
Enter your complete delivery address, including your name, area, city, district, and any nearby landmark that can help the delivery person find you.
Before continuing, verify the following details:
- Full name
- Mobile phone number
- Email address
- House or building number
- Street, area, or village
- City or district
- Delivery instructions, if required
A complete and accurate address helps ensure fast and successful delivery.
Step 9: Choose a Shipping Option
Select the delivery method available for your location. For example, you may see separate shipping options for delivery inside Dhaka and delivery outside Dhaka.
The shipping charge and estimated delivery time may vary according to your location. Review the delivery fee before selecting your payment method.
Step 10: Choose Your Payment Method
Select your preferred payment option at checkout. Depending on the store settings, available options may include bKash, Nagad, bank transfer, or cash on delivery.
Mobile Banking Payment
If you choose bKash or another mobile banking service, follow the payment instructions shown on the checkout page. Enter the required account or transaction information accurately.
After sending the payment, enter the requested transaction ID or payment reference in the relevant checkout field. Confirm that the payment amount matches the total shown in your order summary.
Bank Transfer Payment
If you choose bank transfer, send the exact order amount to the bank account provided by the store. Keep your payment receipt or transaction reference for your records.
If the checkout page requests proof of payment or a transaction reference, enter the information before placing the order.
Cash on Delivery
If Cash on Delivery is available for your location, you can pay the delivery agent when your order arrives. Check the order total and delivery terms before selecting this option.
Step 11: Check the Order Summary
Review the order summary on the checkout page before placing your order. Confirm the product, size, color, quantity, shipping fee, payment method, and final total.
The amount shown as the Total is the final amount payable according to the selected delivery and payment options.
Step 12: Accept the Terms and Conditions
Read the store’s terms and conditions and privacy policy. If required, select the checkbox confirming that you agree to the store policies.
This step may be required before WooCommerce allows you to complete the checkout process.
Step 13: Click “Place Order”
When all information is correct, click the Place Order button. Do not refresh the page or close your browser while the order is being submitted.
Your order will be created after the checkout process is completed successfully.
Step 14: Save Your Order Confirmation
After placing the order, you should see an order confirmation page with important details such as your order number, order date, purchased products, payment method, and total amount.
Save the order number or take a screenshot for future reference. You may also receive an order confirmation by email or phone, depending on the store’s notification settings.
How to Check Your WooCommerce Order Status
To check your order status, log in to your customer account and open the My Account or Orders section. Select the relevant order to view its details and current status.
If you checked out as a guest, use the order number and contact information provided in your confirmation message, or contact customer support for assistance.
Common order statuses include:
| Order status | Meaning |
| Pending payment | The order has been created, but payment has not been confirmed. |
| Processing | Payment has been received and the order is being prepared. |
| On hold | The order is waiting for payment verification or another confirmation. |
| Completed | The order has been fulfilled or delivered according to the store process. |
| Cancelled | The order has been cancelled and will not be processed. |
| Failed | The payment or checkout process was unsuccessful. |
Important Tips for a Successful Online Order
Check your product options before clicking Add to Cart. A size or color selected incorrectly may result in the wrong product being prepared.
Use a valid phone number and a complete delivery address. These details help the courier contact you and reduce delivery delays.
Confirm the total amount, shipping fee, and payment instructions before making any payment. Never send payment to an account that is different from the official payment details displayed by the store.
Keep your order number, payment transaction ID, and confirmation message until the order is delivered successfully.
Frequently Asked Questions
How do I select a product size and color?
Open the product page, choose your preferred size from the size options, and then choose your preferred color from the color options. Confirm both selections before clicking Add to Cart.
How do I add a product to my cart?
Select the product options and quantity, then click Add to Cart. You can review the item on the Cart page before proceeding to checkout.
How do I place an order on WooCommerce?
Add your selected product to the cart, review the cart, click Proceed to Checkout, enter your contact and delivery details, choose shipping and payment methods, and click Place Order.
Can I change my order after payment?
Order changes depend on whether the order has already been processed or shipped. Contact customer support as soon as possible if you need to change the size, color, quantity, or delivery address.
What should I do if my payment was completed but my order is not confirmed?
Keep your payment transaction ID and contact the store’s customer support team. Provide your name, phone number, payment method, transaction ID, and any available checkout screenshot.
How can I check my order after checkout?
Use the order number in your confirmation message, or log in to your account and open the Orders section under My Account. You can also contact customer support for an order update.
Final Checkout Checklist
Before clicking Place Order, make sure you have:
- Selected the correct product.
- Chosen the correct size and color.
- Confirmed the quantity.
- Entered an accurate phone number and delivery address.
- Selected the correct shipping option.
- Reviewed the payment method and instructions.
- Confirmed the order total.
- Saved your order number and payment reference.
Follow these steps to complete your WooCommerce order smoothly and enjoy a convenient online shopping experience.